Order Management
- Getting Started
- Account
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Websites
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Configuration
- Theme
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Shop
- Content
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Business
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Order Management
- Download an invoice for an order
- Bulk edit orders
- Are customers refunded when an order is cancelled?
- What does it mean when I mark an order as processing?
- Cancel an order
- Add notes to an order
- Send customers a “thank you” email after their order has been completed
- Export orders to Royal Mail Click & Drop
- Download a previous Royal Mail Click & Drop CSV export
- Manage Klarna Orders in Beacon
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Analytics & Reporting
- Locations
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Inventory Management
- Customer Management
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Order Management
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Configuration
When an order is placed and paid on your store it is automatically marked as “Order Confirmed”. When you are ready to begin making this order, packing it or both, then you can click “Mark as Processing” on an order screen which will inform the customer that the order has been started, but has not yet been dispatched.