Customer Management
- Getting Started
- Account
-
Websites
-
Configuration
- Theme
-
Shop
- Content
-
Business
-
Order Management
- Download an invoice for an order
- Bulk edit orders
- Are customers refunded when an order is cancelled?
- What does it mean when I mark an order as processing?
- Cancel an order
- Add notes to an order
- Send customers a “thank you” email after their order has been completed
- Export orders to Royal Mail Click & Drop
- Download a previous Royal Mail Click & Drop CSV export
- Manage Klarna Orders in Beacon
-
Analytics & Reporting
- Locations
-
Inventory Management
- Customer Management
-
Order Management
-
Configuration
- Navigate to Customers
- Find your customer
- Click Manage
- Scroll to the bottom of the page and look for Cart
If the customer has an active cart, you should be able to see all of the products they have added to this cart over time and when they added the items to the cart.