General Configuration
- Getting Started
- Account
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Websites
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Configuration
- Theme
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Shop
- Content
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Business
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Order Management
- Download an invoice for an order
- Bulk edit orders
- Are customers refunded when an order is cancelled?
- What does it mean when I mark an order as processing?
- Cancel an order
- Add notes to an order
- Send customers a “thank you” email after their order has been completed
- Export orders to Royal Mail Click & Drop
- Download a previous Royal Mail Click & Drop CSV export
- Manage Klarna Orders in Beacon
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Analytics & Reporting
- Locations
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Inventory Management
- Customer Management
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Order Management
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Configuration
It's important to ensure your core business details are up to date, from the General Configuration you can set these.
Ensure you enable Authentication & Customer sign up to fully open up your E-Commerce Website.
Basic
- Shop Name
- Full Name
- Maintenance Mode
- Store Country
- Store Language
Maintenance Mode
This feature can be enabled or disabled at any point, if you wish to disable access to your store simply enable this box. However if you wish to still visually access your store but not the general public you can add your IP address in, and you will be able to view the live site. You can add more than one IP, Simply separate IP's by a comma if you have more than one.
Support
Covering the vital business information this displays clearly to your customers and is important to be completed for SEO purposes.
- Support Address (Can be your main business or a head office)
- Support Email
- Support Phone Number
- Location
Location
These can be created in locations so whether your a single site operator or a multi site you can list your main location from here.
Legal
Ensuring your legal data is displayed we require if applicable
- Legal Name (This is compulsory)
- Trading Name
- Company Number
- VAT Registered + VAT Number